Privacy Policy

Update Date: January 12, 2024

This privacy policy applies to the Kidoodle team (hereinafter referred to as "Kidoodle", "we", or "our") developed Kidoodle products and/or services (hereinafter referred to as "Kidoodle"). We fully understand the importance of user information security, respect, and protect user privacy. When you use Kidoodle services, we will collect, use, and share your personal data in accordance with this privacy policy (hereinafter referred to as "this policy"). Before using any Kidoodle services, please carefully read and understand this policy. By using any Kidoodle services, you acknowledge that we will use and protect your personal data in accordance with this policy.

 

Scope of Application

This policy applies to all Kidoodle services and does not apply to services provided to you by other third parties. Our services may contain links to third-party websites. For example, if you click on a model provided by the model search module, you may be redirected to a third-party website. Your use of these third-party services is governed by their privacy policies (rather than this policy). Please read their policies carefully before using them. We do not assume any responsibility for the content or activities of these linked websites.

 

What Information We Collect and How We Use It

In order to provide you with services, ensure the normal operation of our services, and improve and optimize our services, Kidoodle may collect and use your personal data voluntarily provided by you when using our products/services or generated by our products/services, based on the principles of legitimacy, rationality, necessity, and good faith.

 

In general, we collect and use your personal data in the following scenarios:

 

  1. When you create an account, you need to provide an email address or phone number, login password, and other information. The email address and phone number you provide are used to receive verification codes during registration, login, account binding, and password retrieval. You may also designate your email address and phone number as a way to contact Kidoodle to receive related business notifications (including commercial information, service changes, audit notifications, etc.) or to communicate with us regarding business matters (in the case of designer account verification).

 

  1. After registration, you can choose to add personal data in the profile feature, including nickname, gender, birthday, avatar, and location. This information constitutes your account information. Providing additional account information helps us better serve you, but if you do not provide such information, your basic functionality will not be affected.

 

  1. When you use upload, download, or edit functions on Kidoodle, we will request storage (albums, media, and other files) and camera (webcam) permissions from you. If you refuse to grant these permissions, you will be denied access to the related functions, but it will not affect your use of other Kidoodle functionalities. When you publish content, we will collect your activities within the product and the information you provide, and display them publicly including your nickname, avatar, and activity content. However, please be aware that the information you publicly release may contain personal data or sensitive personal information about you or others. If you choose to upload images or text containing personal data when posting comments, please carefully consider whether to share or publicly disclose such information when using our service.

 

  1. When your printing device connects to the network for the first time or changes network environments, enabling network connection is necessary. In order to connect the Kidoodle application and your printing device to the network, we need to display a WiFi hotspot list. For this purpose, we will request location permissions on your phone according to the settings requirements of the Android or iOS system, primarily to obtain WLAN names. Rest assured, this information is only used locally and will not be uploaded to cloud servers. To discover devices near you more quickly, we will automatically scan and display a list of Wi-Fi devices around you on the network connection page of the Kidoodle application based on your phone version. To provide a better network connection experience and identify any problems you encounter during the connection process, we will collect your MAC address, network connection method, network status, and abnormal information during network connection. Such information will be uploaded to Kidoodle servers for processing.

 

  1. During your use of our products and services, we collect your usage information to identify any anomalies in your account or device, understand or optimize the adaptability of our products and services, and update application or firmware versions. This collection occurs when the application is in use or in the background/silent state, and the information is stored as network log data. This type of information includes device attributes (such as device model, operating system version, device settings, unique device identifiers, and other hardware and software features), device location (obtained through GPS, Bluetooth, or WiFi signals), device connection information (IP address, browser type, telecommunications operator, language used, access date and time, and your network logs, etc.), installed app information, device serial number, Android_ID, and information regarding the performance of our products on your device. If you log in to the application from multiple devices, we can use your profile information to identify your activities across devices. Information from a newly logged-in device may be collected and associated with your Kidoodle account. Additionally, with your consent, we may evaluate the risk of your account by assessing certain network usage habits, software commonly used by you, and other means, and may record some URLs that we consider risky, in order to better protect the security of your use of Kidoodle services and more accurately prevent phishing website fraud and trojan viruses.

To provide a better intelligent experience, we collect relevant usage information about the printing device bound to you, including device model, operational status, and frequency of use. If your bound printing device has a built-in camera, we will collect video and photo information related to the printing device bound to you when you use relevant functions.

 

  1. In order to share your usage experience with friends around you, we will obtain information about the apps installed on your device to complete the sharing operation. We do not store this information data and only use it when using the sharing function.

 

  1. To better understand the operation of Kidoodle, we may record relevant information including your usage frequency, crash data, overall usage, and performance data. We do not associate the information stored in the analytics software with your account profile.

 

  1. We also collect information about how you interact with Kidoodle, including how you engage with the content we show you, the models you view, the issues you encounter, the content you like, and the content you save and use. We also infer your preferences, including your interests, gender, and age, in order to recommend personalized content to you.

 

  1. If you choose to register, access, or use Kidoodle through any third-party social media platform (such as Facebook, Twitter, Instagram, Google) account or login service, you will provide us with certain information related to your use of their services, which may include but is not limited to your username, public profile, and other information associated with such accounts. We may also share certain information with your social media platforms, such as your application ID, access token, and referral URLs. If you link your Kidoodle account to any other services, we may receive information about your use of that service.

 

  1. In order for you to report online issues encountered while using Kidoodle, you will be required to provide the following information: contact information, a description of the issue, and pictures or videos of the issue. The collection of this information is for better analysis and identification of the problem, to contact you for more information to resolve the issue, and to complete our service cycle. If you do not provide this information, we may not be able to effectively identify or resolve the issue you reported.

 

  1. When you contact our customer service, send emails to us, communicate with us in any way, use our services, provide information to us in surveys, user experience programs on Kidoodle, and various activities, as well as when you interact with us, we will also collect the information you provide.

 

  1. Information from Third Parties

When you interact with third parties who provide services for us and interact with our partners (such as third-party login functions), when it is reasonable and necessary to jointly provide services for you and improve service quality, we may receive information about your user experience or interaction with them.

To prevent fraud and ensure security, these third parties and partners will share your information with us in accordance with applicable laws and regulations or with your consent.

Please do not provide any other sensitive personal data (such as race, religion, and political views) unless such information is necessary to receive our services, as this information may be collected inadvertently.

Kidoodle's products and services may contain links or information about third-party products and/or services. If you provide personal data on other platforms or submit/post personal data through third-party applications, your information may be obtained by these platforms or third-party applications. These third-party applications may have their own privacy policies. Please read and consider these policies carefully before providing personal data. This policy does not apply to cases where third parties collect information from you. Kidoodle cannot control the actions of third parties and is not responsible for the collection and use of your information by third parties.

 

  1. To identify your device, prevent malicious programs and cheating, improve service security, ensure operational quality and efficiency, we collect your device information (including IMEI, device serial number, OAID, MEID, Android ID, IMSI, GUID, MAC address, SIM card serial number), installed app information, or running process information.

 

  1. To achieve junk cleaning and run acceleration functions, we will request your storage permission to access external storage information (SD card data) to check and collect CPU, memory, and SD card status.

 

  1. When you play videos or other content, to adapt to your device's status, we will access the device's gravity, acceleration, and other sensor information to identify your device's screen orientation (portrait or landscape).

 

  1. When you share or receive shared information, we need to access your clipboard locally and read any passwords, share codes, or links contained therein to implement functions or services such as redirection, sharing, and activity linkage.

 

 

Third-Party SDK

SDK Name：U-Push

SDK service provider：Umeng Tongxin (Beijing) Technology Co., Ltd

Collection/Sharing of Information: Network access, Wi-Fi status retrieval, reading phone status, writing to external storage, using storage permissions to read external storage information, device identification information (including IMEI, device serial number, OAID, MEID, Android ID, IMSI, GUID, MAC address, SIM card serial number), information about installed apps, sensor information, clipboard access.

Privacy Policy Link: https://www.umeng.com/page/policy


How We Use the Collected Information and Legal Basis

 

We collect your information to provide you with services and improve the quality of our services. To achieve this purpose, we will strictly adhere to legal regulations and agreements with you and use the collected information for the following purposes. We have the right to use de-identified data for commercial purposes without disclosing personal data. When processing the information for the purposes mentioned below, we will fully comply with all legal obligations. If we use your information for purposes other than those listed below, we will update our privacy notice and, if necessary, seek your consent.

 

To provide you with various services you use and maintain and improve these services (applicable to Article 6(1)(b) of the General Data Protection Regulation).

 

To recommend content that may be of interest to you, including but not limited to sending you information about products and services or displaying personalized third-party promotional information through the system, or sharing information with our partners with your consent so that they can send you information about their products and services. If you do not wish to receive such information, you can unsubscribe using the unsubscribe feature (applicable to Article 6(1)(a) and (f) of the General Data Protection Regulation).

 

To fulfill your requests for services as specified when we collect your information (applicable to Article 6(1)(b) of the General Data Protection Regulation).

 

To maintain the integrity and security of the data technology systems that store and process your personal data (applicable to Article 6(1)(f) of the General Data Protection Regulation).

 

We may also receive information about you from other sources to provide you with services, personalized content, and recommendations (applicable to Article 6(1)(f) of the General Data Protection Regulation).

 

To facilitate communication with you (applicable to Article 6(1)(f), (b), and/or (a) of the General Data Protection Regulation).

 

To disclose for other purposes with your consent (applicable to Article 6(1)(a) of the General Data Protection Regulation).

 

When we use your personal data for our legitimate interests (applicable to Article 6(1)(f) of the General Data Protection Regulation), we do so to communicate with you according to your desires and expectations, as well as for the legitimate business interests of developing and promoting our own and third-party goods and services.

 

It is important to note that the above purposes are the primary purposes for which we use your information. We may, from time to time, provide users with more diversified services by updating website pages, application versions, device firmware, or other means. If we intend to use information for purposes not specified in this document or for the specific purposes for which information was collected for other legitimate purposes, we will inform you properly through agreements, pop-up prompts, website announcements, or other appropriate means, and seek your consent again if necessary.

 

Your Rights - How to Manage Your Information
We respect your rights as a data subject and make every effort to protect your rights to manage personal data. We offer various ways to make your privacy settings and personal data management more secure and convenient to ensure the security of your personal data.

 

  1. Access, Correct/Modify, and Delete Your Personal Data, as well as Data Portability:

You can access and manage the personal data in our products through various means: Manage information related to your account (including basic information such as avatar, nickname, gender, and location, as well as phone numbers and email addresses associated with your account). Access information in "Profile > General Settings" and correct/modify or delete some of the information therein. If you find errors in the personal data controlled by us, you have the right to submit a request for correction/modification through the relevant channels announced by us. However, for security and identity verification reasons, you may not be allowed to modify certain initial registration information submitted at the time of registration. In the following cases, you can directly contact us at support@kidoodle3d.com to request that we restrict the processing of your personal data or delete your data, or in cases required or specified by laws and regulations: (1) In certain regions, you have the right to request us to restrict the processing of your personal data in accordance with the requirements of the General Data Protection Regulation (GDPR). If the requirements for restricting processing are met, we will assess your request for restriction based on the specific circumstances and notify you before lifting the restriction.

  • You have the right to object to certain types of processing, including processing for marketing purposes (including the use of user profiles) and personal data processing based on our legitimate interests in certain situations (including the use of user profiles).
  • The purpose of processing has been achieved, cannot be achieved, or the personal data is no longer necessary for the processing purpose;
  • We cease to provide products and/or services, or the retention period has expired;
  • You have withdrawn your consent;
  • We have violated laws, regulations, or agreements in handling your personal data. You understand and agree that when you delete information from our products and/or services, we may not immediately delete the corresponding information from our backup systems, but this type of information will be deleted when our backup systems are updated. Regarding the personal data you provide to us, as well as the personal data we hold for the purpose of entering into contracts between us or based on your consent, you have the right to request us to provide a copy of this information in a structured, commonly used, and machine-readable format so that you can reuse it or share it with other organizations. However, there are some exceptions to these rights. For example, if we are required by law to retain data, or if we associate data with contracts you have signed, we may not be able to delete your data. Similarly, if providing information would disclose personal information about others, or if the law prohibits us from disclosing such information, we may refuse access to your data.

 

  1. Modify Your Permission Settings:

You can change or revoke the scope of our processing of your personal data in the system permission settings. You can manage the system permissions (including location, camera, photo gallery/storage, etc.) used by our products in the system settings - privacy settings.

You can change or revoke the scope of our processing of your personal data in the following ways: System Permission Settings: In iOS, you can manage the system permissions used by our products in the system settings - privacy settings (including location, camera access, photo gallery, storage, etc.). In Android, you typically need to manage the system permissions used by our products in settings - applications - permission management (including location, camera access permissions, photo gallery, storage, etc.).

  1. Log Out of Your Account:

You can cancel your Kidoodle account in the following way: Submit a request for account cancellation in "Profile > General Settings > Account and Security".

Once you have logged out of your Kidoodle account, we will stop providing products or services to you and will delete or anonymize your personal data, such as content, information, data, and records associated with that account, unless otherwise required by laws, regulations, or regulatory agencies. Additionally, once the account is canceled, it cannot be restored.

 

  1. Notification of Service Discontinuation:

You will be notified in advance when any product and/or service is discontinued.

We will continue to provide you with high-quality services. If, for special reasons, we must cease operating certain or all products and/or services, we will notify you in advance through prominent placement or via push notifications or other means, and cease collecting your personal data. Additionally, we will delete or anonymize the personal data we hold after the necessary and minimum period required by laws and regulations.

 

  1. Help and Feedback:

If you wish to exercise these rights, you should contact our support team at support@kidoodle3d.com. If you have any concerns about how we handle your personal data, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

 

 

How We Use Your Information

Unless you explicitly consent otherwise or as required by applicable laws and regulations, we will not share your personal data with third parties outside of Kidoodle, unless your personal data is processed in a manner that cannot be used to identify specific individuals and cannot be recovered.

 

We will enter into strict confidentiality agreements with companies, organizations, and individuals with whom we share your personal data, inspect their data security environments, and require them to handle your personal data in accordance with our instructions, this policy, and all other confidentiality and security-related measures.

 

We may share your personal data with the following third parties:

 

 

  1. Third-party product or service providers.

 

  1. In cases where Kidoodle utilizes third-party services for the purposes mentioned in section I, your personal data may be shared with them in accordance with applicable laws. We share your personal data with these service providers to assist us in managing our business. Such service providers include hosting providers, IT service providers, or consultants. These service providers are referred to as processors and strictly process your personal data according to our instructions and for the purpose of providing services to you.

 

We maintain a high level of consistency in data security and management with subsidiaries or users who use the same account system. We may share your personal data with subsidiaries or users who use the same account system as required by law to jointly provide services to you, enhance the security and convenience of your use of our products, and ensure a consistent service experience. In such cases, we will only share personal data when necessary. Before sharing your sensitive personal data or if there are any changes in the purposes for which the recipient uses and processes your personal data, we will update our privacy policy and, if necessary, seek your consent.

For users who use the same account system, we may share your account information with them based on your valid authorization to comply with regulatory requirements, ensure account security, provide consistent display, and communication with you.

 

 

  1. Third parties you voluntarily choose to share personal data with.

 

You have the option to use Kidoodle's sharing feature to share content with your friends on platforms such as Facebook, WeChat, Twitter, and others, including but not limited to model content of interest and search results. Before using third-party services or sharing features, please consider the credibility of the recipient. It is recommended that you review the privacy statements of the social media platforms or third-party service providers you use to understand how they handle your information and make informed decisions.

 

We will not share your information data with third-party platforms unless:

  • We obtain your permission;
  • We are required to do so by law;
  • It is necessary to enforce our terms of use, rights, or property, or those of any third party; or
  • It is related to the sale of our business or its assets (in which case, your details will be disclosed to our advisers and advisers of any potential purchaser, and transferred to the new owner).

 

Retention Period

We will retain your personal data for the time necessary to provide our services, unless otherwise required by law or regulations (e.g., retention obligations mandated by tax or commercial laws), unless you agree to an extension of the retention period, or unless it is necessary to ensure the security and quality of our services or to achieve dispute resolution, among other circumstances. In the aforementioned exceptional cases, we will extend the retention period within a reasonable range as required by law, contracts, or after the expiration of the aforementioned retention period.

Upon expiration of the retention period, we will delete or anonymize your personal data in accordance with legal requirements.

 

 

How We Protect Your Personal Data

  1. Kidoodle places great importance on safeguarding the security of your personal data. We strive to implement reasonable physical, electronic, and managerial security measures in line with industry standards to prevent the leakage, damage, and loss of your personal data to the greatest extent reasonably possible.

 

  1. The internet is not an entirely secure environment. Due to the lack of encryption in methods such as email, instant messaging, and communication with other Kidoodle users, we strongly advise against sending personal data through these means. Kidoodle account information, including account names and passwords, is highly sensitive personal data. Please ensure you set and safeguard it properly. Use complex passwords to enhance the security of your account. Kidoodle employs security measures such as backups and password encryption to prevent the loss, misuse, or alteration of your account information and other personal data. Despite these security measures, please be aware that there are no "perfect security measures" on the internet. If you discover a data breach, especially involving your username and password, please contact our customer service immediately to take appropriate protective measures. To log in to Kidoodle, you need an account name and password. You must ensure the security of your electronic account name and password and never disclose them to third parties. Account passwords are encrypted, meaning we cannot view your password. We also cannot resend forgotten passwords; we can only assist you in resetting them.

 

  1. If you discover that someone else is using or has stolen your Kidoodle account and password, or if there are situations where it is being used without proper authorization, you should promptly notify us in an effective manner as requested. When notifying us, you should provide valid personal identification information consistent with the identity information you registered with. Upon receiving your valid request and verifying your identity, we will take appropriate measures based on your request or the circumstances (including but not limited to suspending account logins and usage, unbinding print devices from the account, etc.). Any losses incurred by you or other users as a result of your request will be borne by you. If you fail to provide valid identification information or provide valid personal identification information inconsistent with the registered identity information, we reserve the right to reject your request, and any resulting losses will be borne by you.

 

 


Global Operations and Data Transfer

To support our global operations, we may share your information with our group company members and third parties located outside of your country/region, as described in the "How We Share Your Information" section. We are committed to using and storing information in accordance with applicable privacy laws and taking appropriate security measures to protect your information.

 

When we transfer your information outside of the European Economic Area (EEA), the United Kingdom, or Switzerland, we will ensure that your information receives sufficient data protection. This may include:

 

Making data transfers to third countries based on adequacy decisions on data protection made by the European Commission pursuant to Article 45 of the GDPR to seek an adequate level of data protection.

 

Using standard contractual clauses approved by the European Commission under Article 46 of the GDPR when transferring information to all other third countries.

 

If you need further information about these safeguards, please contact us at our email address: support@kidoodle3d.com.

 

 

Protection of Personal Data of Minors

Kidoodle places a high priority on protecting the personal data of minors. Our products and services are primarily aimed at adults. Without the consent of parents or legal guardians or where permitted by law, we will not intentionally collect personal data of children under the age of 16.

If you are under the age of 16, you must request your parents or other legal guardians to carefully read this privacy policy or read it under the supervision and guidance of your parents or other legal guardians before using our products and services, and obtain consent from your parents or legal guardians before using our products and services. Please carefully read our privacy policy designed specifically for minors and your guardians, and use our services under their guidance.

If we become aware that personal data of children under the age of 16 has been collected without verified consent from parents or guardians in advance, we will take immediate measures to delete the relevant information. If at any time you believe that we have collected personal data of children without the consent of parents/guardians, or if you are the parent or guardian of the user and wish to revoke consent, please contact us at our email address: support@kidoodle3d.com. We will take immediate steps to delete the relevant data.

 

Privacy Policy Revisions

We may periodically revise this policy, and the revised versions will be posted on Kidoodle before they take effect. We recommend that you check this Privacy Policy each time you visit the website to stay informed about our privacy practices. In certain cases, we may actively notify you of specific data processing activities or significant changes to this Privacy Policy in accordance with applicable legal requirements.

 

How to Contact Us

If you have any questions, opinions, or suggestions, you can contact our product team or the department responsible for personal data protection through the following means. Typically, we will respond to you within fifteen working days.

Email: support@kidoodle.com

 

If you are not satisfied with our response, especially when you believe that we have harmed your legitimate rights and interests by processing your personal data, you can also seek external support from the relevant data protection supervisory authority.